Returns Policy
We're here to help with any concerns
Our Returns Policy
At CannaFun Europe, we don't offer standard returns on our products. However, we understand that sometimes things don't go as expected, and we want to make sure you're completely satisfied with your purchase.
If you have any concerns about your order, whether it's a quality issue, damaged items, or if something just isn't right, please don't hesitate to reach out to us. We're committed to working with you to find a solution that works for everyone.
Our customer service team is here to listen and help resolve any issues you may have. We believe in treating our customers fairly and will do our best to sort something out that works for both of us.
How to Contact Us
If you need to discuss your order or have any concerns, you can reach us through:
Contact Form
Use our contact form to send us a message about your order or any concerns.
Visit Contact Page →Telegram Channel
Join our Telegram channel and comment on any post for support. Our team responds Monday-Friday, 9AM-6PM GMT.
Join Telegram Channel →Signal
For private messaging, you can reach us on Signal for secure communication.
Contact on Signal →What to Include When Contacting Us
To help us assist you as quickly as possible, please include the following information when you contact us:
- Your order number (if available)
- A description of the issue or concern
- Photos of any damaged items (if applicable)
- Your preferred contact method
We'll review your message and get back to you as soon as possible to discuss how we can help resolve your concern.